When you request an estimate or submit a contact form, we collect the information you provide — typically your name, phone number, email address, address or service area, and details about the issue you're experiencing. We do not knowingly collect information from visitors browsing the site beyond standard, anonymized web analytics.
We use the information you submit to schedule and perform the work you've requested, communicate with you about your project, and follow up regarding warranty or service questions. We do not sell your information to third parties. We do not use a referral network or share your contact details with outside contractors — all work is performed directly by our own crew.
We retain client information for as long as needed to provide service and maintain business and warranty records, and take reasonable measures to protect it from unauthorized access.
You can contact us at any time to ask what information we have on file or to request it be removed, subject to any records we're required to keep for business or legal reasons.